Monday, December 6, 2010

Chirp of the Day: The world's worst boss

Chirp of the Day: The world's worst boss by Seth Godin on his blog

The world's worst boss

That would be you.
Even if you're not self-employed, your boss is you. You manage your career, your day, your responses. You manage how you sell your services and your education and the way you talk to yourself.

Friday, December 3, 2010

Chirp of the Day from Knowledge@SMU: Managing social media: An exercise in managing organisation

 From Knowledge@SMU: Managing social media: An exercise in managing organisation

Relates to my prior post: How much will you pay for my free content?

"MasterCard kick-started this process some three years ago, with the internal sharing of daily news clips. These clippings include content from traditional newspapers, but more importantly, everyday conversations that occur within the digital space. It was a small step, but it went a long way in raising the organisation's awareness of the changing communications landscape. "We want to work with our executive team across the world to help them understand that you can use social media to engage," Issokson said. It is also important to consider where communication 'sits' within an organisation, he added – because communications teams that have a direct reporting line to the executive committee or CEO tend to be more effective at their jobs."

Monday, November 29, 2010

How much will you pay for my free content?

Since the inception of ChirpLearning, I have been trying to make people aware of all the high quality free content that is out on the Internet. When you combine access to this content with the opportunity to connect with hundreds of millions of others on social media sites, you create an extremely powerful and valuable free resource for learning. My question remains: why are you paying for systems and content when you can utilize an exponentially more powerful and free resource to let your employees learn what interests them, when they have time and where they want to do so?

The primary excuses will be no tracking or you are nervous about a renegade employee. Let me address these two concerns. First, no reporting or tracking. What are your utilization rates now? 3-5%across your target population? And you need to track this? What exactly does tracking tell you? Does it actually tell you the impact that your programs are having or just show how many people are fulfilling a mandate from above? Also, if you utilize a system like ChirpLearning to send out links to people about relevant topics, you can get tracking with some existing, albeit rudimentary tools, like bitly. My guess would be that utilization rates for targeted and timely content would be significantly higher than you have today.

How about the renegade employee who spills company information. How many of you have heard the story of the person that hit reply all instead of reply and sent out a nasty, embarrassing email. What was your recourse? With an open community like LinkedIn and the others, the renegade employee can be neutralized by others as well as offer a learning opportunity.Besides, that employees is probably already using these sites without your knowledge.

There are already sites out there that let users download textbooks for free as well as pay. Take a look at FlatWorld and its business model. This is the future, not a closed LMS with top down learning mandates.

So the next time a vendor comes in to sell you its content or platform, ask them why it isn't free.

Tuesday, November 23, 2010

Friday, November 19, 2010

Chirp of the Day: Video on Sustainability and Learning

Peter Senge, MIT professor and founder of the Society for Organizational Learning, describes learning's role in creating a sustainable organization and the key differences between training and learning. Video

Friday, November 12, 2010

Chirp of the Day: Must read article from Fast Company - The App Is Mightier Than the Mainframe

The App is Mightier Than the Mainframe

"There is a story that Google chief information officer Ben Fried likes to tell about his old job, as the managing director of Morgan Stanley. "There was this intern who came to work in the research department one summer," Fried says. "After a couple of days of orientation and getting a good look at the technology that the IT department had given him, one day this guy decides to come in with his own computer and a great big monitor. He sets it up at an empty desk near the window, and he plugs in a cellular modem to get online. He never connected to the company network at all. He used all of his own technology. And you know what? He was the highest-rated intern in his class."